Clinicians and Telehealth

Resources for Clinicians and Early Intervention Providers

This is a living resource list and will continue to be updated. Please send additional suggestions to info@medicalhome.org.

US Health and Human Services (HHS)

• Telehealth Resources for Providers
• Telehealth Resources for Patients

Free Online Telehealth Training from the Northwest Regional Telehealth Resource Center–  Link

• Washington State Healthcare Professional Telemedicine Training from the Washington State Telehealth Collaborative
  This training meets the requirement outlined in Washington State law.
• NRTRC Telehealth 101 Online Training
  Gain practical knowledge with this comprehensive overview. For those new to telehealth or looking for a refresher, this course will provide information on how to create and/or grow telehealth programs…
• Telebehavioral Health 101 Series – from the Behavioral Health Institute at Harborview Medical Center
  This six-part series provide basic information and knowledge for delivering behavioral health and mental health services via telemedicine.

Center for Connected Health Policy: The National Telehealth Policy Resource Center

The Center for Connected Health Policy is a nonprofit, nonpartisan organization working to maximize telehealth’s ability to improve health outcomes, care delivery, and cost effectiveness. Link

• COVID-19 Related State Action Page
  • As a result of COVID-19 many states have taken action to remove policy barriers to telehealth utilization to address this pandemic on a temporary basis. Find a list of state actions taken by Washington State and other state’s Office of the Governor, Medicaid Program, Medical Board and/or Department of Insurance, and their current status. Link
• Current State Laws and Reimbursement Policies Page
  • Find updated, state-specific information for Washington, other states and the nation.  Link

WA Chapter of the American Academy of Pediatrics (WCAAP) Website COVID Section

This website provides general information for pediatric medical providers on COVID management, PPE, and telehealth.  Relevant resources for Children and Youth with Special Health Care Needs (CYSHCN) on this page are:

• “Telehealth Well Child Visits – Guidance from WCAAP” (found at top of page).
  • This resource gives guidance on which patients are good candidates for telemedicine well child visits with an emphasis on screening for behavioral and developmental concerns as well as family stress.
• “COVID Resources for CSHCN and CMC” (found at bottom of page)
  • This is an excel document that provides a list of websites with summaries of each website that provide information on durable medical equipment, mental health strategies, telehealth, and legal/policy issues. (link)

NICHQ – National Institute for Children’s Health Quality

• “Insights: Seven Strategies for Conducting Services Virtually”.  Essential strategies learned from conducting virtual services with families that health and social services providers can use to better support families virtually. Brief article (link)

Project ECHO- University of New Mexico, Health Sciences

• Best Practices in Adoption of Telehealth: COVID-19 and Beyond (mini-series May-June 2020)
  From Designed for primary and ambulatory healthcare workers around the globe using or planning on using electronic information and telecommunication technologies to support and promote long-distance clinical healthcare and patient education.
  Link to recorded presentations and slides
  • Session 1: “Ideal Integration of Telehealth Into the New Normal”- Joseph C. Kvedar, MD; Pres. Elect of American Telemedicine Assoc.
  • Session 2: “Virtual Visits: Maximizing the Experience” Kristin Sohl, MD, FAAP; Executive Director, ECHO Autism
  • Session 3: “Telehealth Technology, Privacy and Payment Policy”- John D. Scott, MD, MSc, FIDSA; Medical Director, University of Washington Digital Health

Department of Children, Youth, and Families

• Remote Evaluation and Assessment Tools: A list of norm-referenced tools appropriate for remote eligibility evaluation and a list of non-norm-referenced tools appropriate for remote functional child assessment. (link)
• ESIT Alternate Service Delivery Methods, COVID-19: Virtual Home Visits and Beyond: This guide is designed to provide strategies for delivering services through modalities beyond telepractice (link)
• Telepractice Resources for Early Intervention Providers – Early Support for Infants and Toddlers (ESIT) with specific sections for Physical Therapy, Speech Language Pathology, and Occupational Therapy.  Look on right hand side for box with links and click on “Telepractice Resources for Early Intervention Providers” link for most updated bulletin. (link) (link to August 2020 bulletin example)

Early Childhood Technical Assistance Center

• Norm-Referenced Assessment Tools for Children Birth to Age Five Years with Potential for Remote Administration for Eligibility Determination. (link)
• “Use of Tele-Intervention in Early Intervention (IDEA Part C): Strategies for Providing Services Under the COVID-19 Public Health Emergency” This webinar explores Part C policy and infrastructure issues for states to consider addressing in order to establish and fund early intervention through video-based tele-intervention. Scroll down list to find this particular webinar. (link)

Northwest Regional Telehealth Resource Center (NRTRC)

• NRTRC provides confidential technical assistance, program support, education and information to Telehealth Networks and clinicians in Washington and the other 6 states in the region. Staff members have strong backgrounds in multiple aspects of Telehealth and access to a wide range of Telehealth experts throughout the United States. Their primary mission is to increase the use of Telehealth service throughout the region, especially to underserved populations. To achieve that goal, they provide no-cost assistance to Telehealth providers. As one of 14 Telehealth Resource Centers in the United States, NRTRC has access to leaders in the industry on a wide range of topics and can help your program grow. Don’t hesitate to contact them for assistance, information or encouragement.
• NRTRC Quick Start Guide to Telehealth

• • This quick start guide is for health care providers who wish to implement simple web-based video to interact with their patients. It does not cover other types of telehealth, such as store-and-forward or remote patient monitoring, or the use of other telehealth technologies such as telemedicine carts or medical peripherals. (link)

WA State Health Care Authority

Information about novel coronavirus (COVID-19) website.

• There is a helpful webinar that provides an overview of Apple Health telehealth, telehealth policies, best practices, and resources.  To access the recording and slides for this webinar, scroll down to the “Providers, billers, and partners” section and look for the Webinars heading.  There will be links next to “Apple Health (Medicaid) telehealth policy”.
• For information on “Apple Health (Medicaid) Applied Behavior Analysis (ABA) policy and billing during the COVID-19 pandemic (FAQ)”, scroll down to the “Providers, billers, and partners” section and “All other providers” heading.
• For information on “Apple Health (Medicaid) telehealth requirements for physical, occupational and speech therapy during COVID-19 pandemic (FAQ)”, scroll down to the “Providers, billers, and partners” section and “All other providers” heading. (link)
• If you serve a meaningful number of Medicaid patients, you can request a free Zoom license to connect with patients (during the COVID-19 pandemic)! In response to the COVID-19 pandemic, the Health Care Authority (HCA) has purchased a limited number of licenses for Zoom, a video conferencing technology that helps health care providers continue seeing patients without a physical encounter. (link)
• Interpreter Services through HCA During COVID-19 (link)

Health and Human Services Telehealth Website

• Information to help clinicians on getting started on telehealth, telehealth workflow, preparing patients for telehealth, billing and documentation, and COVID-19 related policies. (link)